TheBestDeal isdedicated to providing a prompt and timely delivery service to our customers. We use only reputable and reliable freight& shipping providers to deliver your order on time, everytime.
FREE Delivery Policy:
For orders NZD$100 and above, you will receive FREE delivery to any New Zealand address (ExcludingRural Address)
Please note we are not responsible for the time taken for delivery, but we will do our best tohelp if something goes astray in the courier Track and Trace system!
Checking Order Status
You will receivetwo e-mails after you have placed your order and provided us with a valide-mail address:
* The firstconfirms that your order has been received (your order confirmation number willbe included); this e-mail should arrive right after your order is placed.
* The secondconfirms that your order has been posted (any tracking information will beincluded); this e-mail should arrive within approximately one (1) business day.
We normally shipour products within one (1) business day unless specified otherwise in the itemdescription. If we are unable to dispatch your order within seven business dayswe will contact you and advise you of the expected dispatch date.
Our products aredelivered with free insurance when you purchase from TheBestDeal.co.nz
In the highlyunlikely event that your item arrives damaged, or is lost, let us know, and wewill either replace it (if a replacement is available) or issue a refund - thechoice is yours.
Please checkyour delivery address carefully as we will not be responsible for delivery toan incorrect address. The customer shall be responsible for the cost to resenda parcel that is returned because of an incorrect address.
ONCE YOUR ORDER HAS BEEN SHIPPED YOU ARE NOTABLE TO CANCEL YOUR ORDER.